jidbaj's Privacy Policy

jidbaj collects certain specific information in order to provide you with a safe and effective service. We never collect unnecessary information.

1.1 Information Collected at Registration

When you create an account on jidbaj, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — minimum 21 years)
• Mobile number
• Email address
• Preferred currency (BDT/Taka)
• Password (stored in encrypted form)

1.2 Information Collected for Identity Verification

For regulatory compliance and security purposes, additional identity verification may be required in certain cases:

• National Identity Card (NID) or passport copy
• Proof of residence (utility bill or bank statement)
• Payment method verification documents

1.3 Automatically Collected Information

When you use jidbaj.cam, the following information may be collected automatically:

• IP address and location information (approximate)
• Device type, operating system, and browser information
• Time of site access, sequence of pages visited, and duration
• Transaction history and gaming activity logs
• Information obtained from cookies and similar tracking technologies

jidbaj uses collected information only for the following legitimate purposes:

2.1 Service Operation and Improvement

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and other transactions
• Improving the quality of gaming services and adding new features
• Identifying and resolving technical issues
• Analyzing platform performance

2.2 Security and Fraud Prevention

• Identifying fraud, money laundering, and other illegal activities
• Preventing the creation of multiple accounts
• Detecting unauthorized access to accounts
• Age verification and identity confirmation

2.3 Communication and Customer Service

• Sending important notifications related to your account
• Sending transaction confirmations and receipts
• Resolving your requests and complaints
• Informing you about applicable promotional offers (subject to your consent)

2.4 Legal Obligations

• Complying with applicable laws and regulations
• Preparing reports required by regulatory bodies
• Preserving evidence for the resolution of legal disputes

jidbaj never sells your personal information. However, information may be shared in a limited manner in specific circumstances:

3.1 Service Provider Partners

jidbaj works with certain selected third-party service providers who perform specific tasks on our behalf — such as payment processing (services like bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. Only the necessary information is shared with these partners, and they are also bound to follow strict privacy rules.

3.2 Legal Obligations

We may be legally required to disclose information in the following cases:

• In compliance with a court order or legal process from a competent court
• In response to a lawful request from a government or regulatory body
• As part of an anti-money laundering investigation
• To protect the interests of jidbaj or its users

3.3 Business Changes

If jidbaj ever undergoes a merger, acquisition, or transfer of assets, user information may form part of that process. In such cases, we will notify you in advance and inform you about the privacy policy of the new service provider.

The jidbaj.cam site uses cookies and similar technologies to operate properly and to improve your experience.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are needed to maintain your login session, verify security, and remember your preferred language and settings. Disabling these cookies will prevent some important parts of the site from working.

4.2 Analytical Cookies

We use analytical cookies to analyze usage patterns on the site and to improve the quality of service. Information collected from these cookies is processed in aggregate form and is not used to identify you personally.

4.3 Managing Cookies

You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some jidbaj services to not work properly. Contact our live chat support for more details on managing cookies.

jidbaj follows the highest industry standards to protect your personal and financial information.

5.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transmissions are secured
• Storage of sensitive information with AES-256 encryption
• Two-Factor Authentication feature
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

5.2 Administrative Security

• Only authorized staff can access sensitive information
• Regular security training for all staff
• Strict logging and monitoring of data access
• Data minimization policy — only necessary information is collected

5.3 Important Notice

No one can guarantee 100% security on the internet. Even though jidbaj uses the highest level of technical protection, it is your responsibility to keep your account password confidential and not share it with anyone. If you notice any suspicious activity, contact us immediately.

jidbaj retains your information only for as long as necessary.

6.1 Information for Active Accounts

While your account is active, your profile information, transaction history, and gaming activity logs are retained. This information helps us serve you without interruption and assists in resolving any disputes.

6.2 After Account Closure

Even after an account is closed, some information must be retained for a specified period to meet legal obligations. In particular:

• Financial transaction records: retained for a defined period after account closure
• Identity verification documents: as required by regulatory requirements
• Communication history: taking into account the possibility of dispute resolution

6.3 Automatic Deletion

At the end of the defined retention period, jidbaj automatically deletes or anonymizes information that is no longer needed. Contact us for more details on information retention periods.

jidbaj believes every user should have full control over their own information. You have the following rights:

7.1 Right to Know

You can find out at any time what information jidbaj is storing about you. Upon request via live chat or email, we will provide you with a summary of your information.

7.2 Right to Correction

If any information stored in your profile is incorrect or outdated, you can request that it be corrected. This can be done through account settings or via support.

7.3 Right to Deletion

You can request deletion of information that does not need to be retained beyond legal obligations. This process begins with closing your account.

7.4 Right to Object to Processing

You can object at any time to the use of your information for marketing communications or non-essential activities. We will respect your preferences.

7.5 How to Exercise Your Rights

To exercise any of the rights above, contact our live chat support or send an email to [email protected]. We usually respond within 30 business days.

jidbaj strictly follows a policy of protecting the privacy of minors. This platform is only for users aged 21 and above.

We do not knowingly collect or store personal information of any minor. Our age verification process during registration helps prevent minors from accessing the platform.

If we become aware that a person under the age of 21 has created an account, we will immediately close that account and delete the associated data. If a parent or guardian suspects their child has created an account on jidbaj, please contact us right away.

jidbaj's privacy policy applies only to the jidbaj.cam domain and its associated services.

9.1 Payment Services

Payment service providers such as bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. jidbaj shares only the necessary information with these providers during payment processing, and we are not responsible for how those providers handle your data.

9.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe supply their games on the jidbaj platform. Technical data may be exchanged with the game provider during gameplay, but this is limited to what is needed to operate the game.

jidbaj may update this privacy policy from time to time. Reasons for changes may include:

• Introduction of new services or features
• Changes in legal or regulatory requirements
• Improvements to security practices
• Clarification of policies based on user feedback

For significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of this page. Continued use of the site after any changes indicates that you have agreed to the updated policy. We therefore recommend visiting this page regularly.

For any questions or comments about this privacy policy, contact our 24/7 live chat support or send us an email in Bengali at [email protected].